ServiceTitan Alternatives (2026): 4 Options for Small Trade Shops, With Real Prices

ServiceTitan doesn’t publish its prices: its pricing page lists three packages (Starter, Essentials, and The Works) on per-technician pricing, and every one says “Request Pricing.” For most small HVAC, plumbing, and electrical shops, the closest alternative with prices you can see is Housecall Pro, at $59 to $299 a month billed annually.

Why people look for a ServiceTitan alternative

These points come from ServiceTitan’s own pricing page, not from complaints we collected.

• No public prices. All three packages (Starter, Essentials, The Works) say “Request Pricing.” You can’t compare cost until you’ve talked to sales.
• Priced per technician. ServiceTitan describes its pricing as “per-technician,” so the bill grows as you hire.
• Extras are sold separately. The page lists “Pro” products on top of the packages, such as Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro, and an AI Virtual Agent.

ServiceTitan’s packages list dispatching, scheduling, call booking, invoicing, a pricebook, mobile estimates, payroll, advanced reporting, commission tracking, and customizable memberships. If you need all of that across a large team, getting a quote still makes sense. The options below are for shops that want a published price.

Quick comparison (official pages, checked Oct 30, 2026)

Features ServiceTitan users ask about (from each pricing page)

Rough cost for a 5-tech and a 10-tech shop (example, not measured data)

This is our math from list prices. Your real bill depends on routes, job volume, add-ons, and payment fees.

Housecall Pro: the closest swap for residential HVAC, plumbing, and electrical

• Basic includes: online booking, scheduling and dispatch, estimates and invoicing, payments and consumer financing, a price book, job costing, and review management.
• Essentials adds: routes, flat-rate pricing, checklist automations, photo reports, employee GPS tracking, commissions, and QuickBooks Online sync.
• Max adds: a sales proposal tool, recurring service plans, route optimization based on real drive time and live traffic, an open API, a dedicated onboarding specialist, and escalated phone support. Zapier is on Max.
• Fees: card payments from 2.59% and bank payments at 1%.
• Terms: no long-term contracts. The 14-day trial (on Max) doesn’t need a card. Franchises and multi-location businesses get custom pricing.
• Watch out for: paid add-ons such as CSR AI, Pipeline, Payroll, Voice, and Campaigns aren’t priced on the pricing page.

More detail: Housecall Pro pricing.

GorillaDesk: per-route pricing with unlimited users

• Unlimited users on every plan, so office staff and helpers don’t add cost.
• Pro adds: a customer portal, online booking, Stripe and Square subscriptions, review generation, e-signatures, QuickBooks Online sync, GPS, Zapier, an open API, time clocking, and commission tracking.
• Growth adds: a sales pipeline, dynamic estimates, and multi-branch support.
• Terms: no contracts and no setup fees. Data migration is free, but the page says complete past service and billing history can’t be imported. Seasonal businesses can freeze their account.
• Watch out for: texting is extra ($5/mo plus credit packs), and routing on Basic is capped at 25 stops. GorillaDesk is built around route work, so a shop running mostly one-off repair calls should compare Housecall Pro first.

ServiceM8: priced by job volume, not headcount

• Every plan includes: scheduling, quoting and invoicing, card payments, online bookings, recurring jobs, and accounting sync (QuickBooks Online and Xero). Zapier is listed on every plan.
• Texting: 10¢ per message on Free; included on paid plans.
• Extras: Office Agent Pro, an AI admin assistant, is $39/mo on paid plans. ServiceM8 Phone starts at $19/mo.
• Terms: no lock-in contracts, and you can move between plans any time. The 14-day trial doesn’t need a card. Email and chat support run 24/7 on paid plans.
• Watch out for: busy shops with small tickets can outgrow job caps fast. Count your jobs a month before picking a plan.

Connecteam: crew scheduling and time sheets, not dispatch or invoicing

• What it does: a GPS time clock, job scheduling, forms and checklists, and tasks. It’s a team app, not field service software, so it won’t quote, invoice, or take payments.
• Integrations: payroll integration from Basic (not on the free plan), Zapier from Advanced, and API access on Expert.
• Best use: pair it with an invoicing tool if your main headache is tracking crew hours.
• Terms: the 14-day trial doesn’t need a card.

Also on the list: Jobber

Jobber publishes its prices, which ServiceTitan doesn’t. Core is $29/mo billed annually for 1 user; Connect adds QuickBooks Online and Xero sync and Zapier from $99/mo; Grow adds job costing and two-way texting from $149/mo; Plus starts at $399/mo billed annually with 5 users and includes crew scheduling and the AI Receptionist. Extra users are $29/mo each. Full detail in Jobber pricing and Jobber vs Housecall Pro.

Which one fits

• 2–8 techs running residential service and maintenance calls: Housecall Pro. Essentials covers 5 users; Max adds recurring service plans for maintenance agreements.
• A route business that keeps hiring: GorillaDesk, because added users don’t change the price.
• Solo or a small crew on a tight budget: start with ServiceM8 Free or Starter.
• Your pain is time sheets, not dispatch: Connecteam’s free plan covers up to 10 users.
• Your pain is missed calls: dispatch software won’t answer the phone. See missed call text back software and the AI answering service for HVAC guide.

FAQ

How much does ServiceTitan cost? ServiceTitan doesn’t publish prices. Its pricing page lists Starter, Essentials, and The Works with “per-technician pricing,” and each package says “Request Pricing.”

What is the best ServiceTitan alternative for a small business? For a residential HVAC, plumbing, or electrical shop, Housecall Pro is the closest match with public prices: a price book on every plan, flat-rate pricing and commissions from Essentials ($149/mo billed annually), and recurring service plans on Max ($299/mo).

Is there a cheaper alternative to ServiceTitan? Yes, at least on published prices. ServiceM8 has a free plan and paid plans from $29/mo with unlimited users, GorillaDesk starts at $49/mo per route, and Jobber Core is $29/mo billed annually for 1 user.

Which ServiceTitan alternatives don’t charge per technician? GorillaDesk (priced per route, unlimited users) and ServiceM8 (priced per job volume, unlimited users on paid plans). Housecall Pro includes 1, 5, or 8 users depending on the plan.

Can I move my data off ServiceTitan? GorillaDesk lists free data migration, though it says complete past service and billing history can’t be imported. Jobber lists data import as part of its Plus plan onboarding. Ask any vendor exactly what they can bring over before you switch.

What about Jobber vs Housecall Pro? If you’re choosing between those two, see Jobber vs Housecall Pro.

More field service guides

• Housecall Pro pricing
• Jobber pricing
• Jobber vs Housecall Pro
• Jobber alternatives
• Housecall Pro alternatives